The attached HBR article, A Simple Communication Mistake to Avoid, written by Peter Bregman, provides a great story about the importance of practicing effective communication.
As we have learned thus far effective communication is essential to leading successful organizations. In the article Bregman speaks about the importance of thinking about how we communicate based on the needs of our audience. Within our routine business interactions we find ourselves in situations where we must think about how we are going to communicate with our audience in order to avoid reacting in an unprofessional manner that would stifle communication and collaboration.
Upon reading Bergman’s article I related his message to a variety of communication scenarios I have witnessed within my organization. Far too often I have seen co-workers react in ways that are not conducive to effective communication and collaboration. Rather than taking the time to think about the situation, as Bregman suggests, the individual reacts based on their emotions. However, if they had simply considered the situation from all perspectives they would have been able to shape a more appropriate response. In turn, more successful communication would have resulted, leading to a more productive solution. In the future I will consider Bregman’s message, as it can prove valuable for shaping communication that fosters strong working relationships.
I enjoyed reading this article very much. We need to think before we act in all our communications in life, wether it was professional or personal. Taking the time to think about the situation from all aspects before reacting to it, might lead us to a different reaction then we would have, had we not taking that time.
ReplyDelete"Meeting people where they are doesn't just help them. Sometimes it helps you too."